Monday, August 25, 2025
Effective immediately, we are suspending orders to the United States. Our main method of shipping to the U.S, has temporarily suspended service to the U.S. and other avenues are now either suspended, or in such a state of confusion that it is simply not possible.
At first reading it looks as if our average order size by the usual methods of shipping are now subject to a minimum $80 fee, before tariffs are added, and it just goes up from there. To make matters worse, as the vendor, we are now required to collect and submit these ludicrous fees to the shipping company before any package is accepted to shipment.
All in all, aside from totally unacceptable price increases to the product and shipping charges, the hoops and paperwork required for “the privilege” to sell to our American customers make this suspension a necessity
Orders placed are only “submitted” for review. The wide range of products and associated different shipping costs make automating the entire process a nightmare. . Orders submitted for review are checked for stock and correct shipping tier selected, and then confirmed. Local pickup is St. Catharines, Ontario.
There is no such thing as free shipping, one way or another it must be paid for, either by the overall cost of products being raised to cover the costs, or some other strategy
The variability of purchases, and the wide range of the shipping costs can be confusing, a Brass Shim by itself can be mailed with a single regular stamp, ink samples require extra postage, and magazines require the maximum postage allowed before parcel post becomes the only option. Much research has been done, and Canada Post’s flat rate boxes have proven time and time again to be the most economical method of shipping. To make matters a little less confusing I have simply rounded the cost of those down to $20.00. Virtually any order can be shipped for $20, and if the order is larger than will fit, either due to size or weight alternate methods can be entertained.
TLDR: DOMESTIC ORDERS: products 2cm or less in thickness can generally be mailed by letter mail, depending on weight, $7-$10. ANY products, regardless of cost that are thicker than 2cm require Parcel Post at a flat rate of $20.
INTERNATIONAL ORDERS: Orders to the US; shipping begins at $20CDN, and that covers most eventualities, ALL OTHER COUNTRIES; please submit your order and we will calculate shipping charges and invoice accordingly.
